13.24.030 Special rates for unusual consumption.
A. The City Council may from time to time fix special rates and conditions for water and sewer users who use an exceptionally large or small amount of water upon such terms and conditions as they may deem proper.
B. In the event of a water leak on the property owner’s side of the water meter, the Treasurer’s Department, upon approval of the City Manager, Finance Director, Public Works Director, and City Treasurer, shall issue up to fifty percent of the amount of the water charge during the period in which the water leak occurred with the following conditions:
1. The property owner must provide to the City a written statement stating when the leak was discovered and providing evidence that the leak has been fixed. Shall the City be the one to notify the owner of a water leak on the property, the owner will have five business days to fix the issue to be considered for the leak relief.
2. The Public Works Director must determine that excessive usage was not caused by neglect of water lines by the current property owner.
3. The leak must have produced water usage at or above twenty thousand gallons per month higher than the previous year’s history. If usage history has not been established, evaluation by City Treasurer on accounts comparable to the resident will be made and submitted to the City Manager.
4. Refunds will be given for the maximum of one month in which the water leak occurred. (Ord. 22-01 Exh. A, 2022: Ord. 01-09, 2001; prior code § 26-64)