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A. Any person who claims to have been injured by an unlawful housing practice may file a complaint with the City Manager. A complaint may also be filed by the City Manager if the City Manager has reasonable cause to believe that a person has committed an unlawful housing practice. A complaint must be filed within one hundred eighty calendar days after an alleged unlawful housing practice has occurred.

B. A complaint must be in writing on a form provided by the City Manager, made under oath or affirmation, and contain the following information:

1. The complainant’s name, address, and signature;

2. The date the alleged unlawful housing practice occurred;

3. A statement of the facts upon which the allegation of an unlawful practice are based; and

4. The respondent’s name and address.

C. Within ten days after the filing of a complaint, the City Manager shall:

1. Provide the respondent named in the complaint written notice that a complaint alleging the commission of an unlawful housing practice has been filed against the respondent;

2. Furnish a copy of the complaint to the respondent; and

3. Advise the respondent of the respondent’s procedural rights and obligations, including the right to file a written, signed, and verified informal answer to the complaint within fifteen days after service of notice of the complaint.

D. Not later than the fifteenth day after service of the notice and copy of the complaint, a Respondent may file an answer to the complaint. The answer must be in writing, made under oath or affirmation, and contain the following information:

1. The respondent’s name, address, telephone number, and signature of the respondent or the respondent’s attorney, if any; and

2. A concise statement of facts in response to the allegations in the complaint, including facts of any defense or exception. (Ord. 10-23, 2010)